IBC Trading has always sort to be a value-driven organization. These values continue to direct our growth and business. Our core values underpinning the way we do business are:
We take responsibility for QUALITY… Our products and services will be "best in class" in terms of value received for money paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
We deliver CUSTOMER satisfaction … We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.
We act with INTEGRITY in all we do… We are each personally accountable for the higher standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve.
We value our PEOPLE… We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help our people grow. We are committed to openness and trust in all relationships.
We regard our SUPPLIERS as essential team members… We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance.
Our products pass through stringent quality checks at every stage to ensure that the `very best' reaches our customers. Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.